Terms & Conditions

These terms govern the booking and provision of services offered by Little Roots in Ibiza and surrounding areas. By confirming a booking, you agree to these conditions.

1. Services

Little Roots offers private childcare services including:

• In-home childcare (hourly, packages or extended 24h service)
• Travel and experience accompaniment
• Childcare services for private events

All services are adapted to each family while maintaining a professional and conscious approach.

2. Minimum Service

The minimum booking duration is 3 hours.

3. 24h Service

For extended 24h services, a minimum uninterrupted rest period of 7 hours must be respected for the nanny.

If continuous care is required and this rest cannot be provided, an additional fee will apply for active night availability.

4. Pricing

Base pricing includes up to 2 children from the same family.

• Additional child (same family): +2€ per hour
• Children from different families: +5€ per child per hour

Travel or special services are quoted individually depending on duration and location.

5. Hour Packages

• Valid for 14 days from first use
• Unused hours are non-transferable and non-refundable

6. Bookings

• Advance booking is recommended
• Bookings made within 6 hours: additional charge equivalent to 2 hours
• Bookings made within 2 hours: additional 5€ fee
• Same-day bookings must be requested by phone
• Response time: within 24 hours
• Public holidays carry an additional charge
• Travel costs may apply depending on location

7. Cancellations

Cancellations made less than 4 hours before the service will be charged at 30% of the booked service.

8. Travel & Events

For services involving travel, villas, boats or events, conditions and pricing will be defined in advance based on the specific requirements.

9. Acceptance

Confirming a booking implies full acceptance of these terms.